JK Bank Mpay Delight+ Issue - The Scam Behind It (2024)
Method 1: Unlocking Mpay via Helpline
Step 1: Prepare Your Details
Before calling the JK helpline number (1800 890 2122), ensure you have the following details handy:
- Your name as per bank records
- Date of birth
- Father's name
- Address
- Details of your last transaction
- Reason why your Mpay has been locked
Read also this JK Police Constable Syllabus 2024: Exam Pattern, Selection Process
jk bank help line
Step 2: Initiating the Call
Once you're ready with the details, dial the JK Bank helpline number and follow the instructions provided by the customer care representative.
Step 3: Follow the Steps
Upon connecting, proceed with the following steps:
- Open your Mpay application afresh.
- Click on the login option as instructed by the customer care representative.
- You will encounter a new screen where you need to set your security questions. Choose three questions from a list of 18 available questions.
- Set distinct answers for each question. Examples include "In which district was your father born?" Ensure you remember these answers as they will be required for future transactions.
Step 4: Completion
Once you've completed setting up your security questions and answers, you can now login to your Mpay account without any issues.
Method 2: Visiting Your Concerned Branch
Alternatively, if you prefer a face-to-face resolution:
- Visit your nearest JK Bank branch.
- Approach the customer service desk.
- Provide the necessary details (name, date of birth, father's name, address, last transaction details, and reason for Mpay lock).
- Follow the instructions given by the branch personnel to unlock your Mpay.
Table: Quick Reference
| Method | Steps |
|---|---|
| Helpline |
|
| Branch Visit |
|
